Our Leadership Team

Meet the people behind the playbooks—operators, coaches, and franchise builders committed to helping you start confidently, scale faster, and build a business that lasts.

Meet the leaders behind PMI

When you choose a franchise, you’re choosing people. At PMI, leadership means clear standards, practical enablement, and accountability to outcomes—so you’re not guessing your way into property management.

Explore About PMI for our story and values, then see how this leadership shows up for you in Training & Support.

We invest in enablement. Our leadership team prioritizes training, SOPs, and coaching over theory—because owners need what to do next more than slide decks.

We build for real markets. The five‑vertical model (Residential, Multifamily, Association/HOA, Short‑Term Rental, Commercial) gives you options to start simple and expand when ready.

We stay close to owners. You’ll see us at trainings, workshops, and check‑ins—listening for gaps and turning field feedback into better playbooks.

How leadership supports owners:
From day one onward

PMI’s leadership sets the tone for a system that meets you where you are and grows with you.

what that looks like for you

Clarity from day one.

A structured launch plan with milestones, so you always know what to do this week and next.

Coaching cadence that sticks.

Frachise Success Team coaches (backed by leadership) review your pipeline, pricing, and capacity—and help you activate revenue streams in the right order.

Playbooks that evolve.

We continually refine 30+ revenue‑stream playbooks and tuck‑in acquisition guidance as markets change.

Standards that drive success

You own your business; we provide the system, guardrails, and community so you can operate with confidence.

A diversified path.

Leadership supports five verticals so you can start Residential, then add Multifamily, Association, STR, or Commercial as your team and demand grow.

Prefer to see outcomes first? Browse Owner Success to hear how owners apply our proven system in their local markets.

Meet our team

Steve Hart

Co-Founder and Chief Executive Officer

Stuart McReynolds

President and Chief Operating Officer

Jeremiah Cundiff

Chief Growth Officer

Lon Searle

Chief Financial Officer

Greg Allison

Vice President, Marketing

Orlando Pedrero

Vice President, Sales and Development

Blake Sanford

Vice President, Franchise Success & Partnerships

Marianne Heder

Executive Director, Operations

James Philipps

Executive Director, Operations Residential and Commercial

Nina Lorenzana

Executive Director, Operations Multifamily

Brianna Davis

Executive Director, Operations
Association & Franchise Experience

Aaron McElhiney

Executive Director, Acquisitions

People before playbooks.

Now that you’ve met the team behind PMI, see how we’ll support your first steps—and your next level. Schedule a call to walk through your plan with one of our experts.

Frequently Asked Questions

How accessible is PMI leadership?

Leaders are visible at trainings and events and work closely with Success Team coaches. You’ll hear from us through updates and workshops, and you can raise ideas via your coach.

Your Success Team coach is your first line. Leadership backs the standards, playbooks, and resources your coach uses.

Yes—PMI leaders and advisors bring real‑world PM, franchise, and operations backgrounds. See each bio above.

You’ll see it in Training & Support—clear milestones, practical SOPs, and a cadence that keeps you moving.

Visit Investment & ROI for transparent ranges and funding options, then schedule a call to review your numbers together.